Shipping Costs

UK Mainland, Scottish Highlands and Isles
Upto £30 - Standard Shipping (2-3 Working Days) - £3.99
Orders Over £30 are shipped FREE

Europe
Standard Shipping (7-10 Working Days) - £9.00

Rest of the World
Standard Shipping (7-15 Working Days) - £12.00

All orders will be despatched within three days of your order and cleared payment. Further details of our estimated timescales for delivery are available at www.carrotsequestrian.co.uk.

We only despatch products ordered by you once payment has been authorised. If you are paying by cheque, your order will not be despatched until your cheque has arrived and has been cleared.

For large deliveries we will use a courier and then a signature will be required on receipt of the goods. If you are out a card will be left notifying you of delivery and detailing who to contact to arrange delivery at a convenient time. Second attempt deliveries may be charged and if parcels are returned to Carrots UK Ltd there will be a £10 handling charge.

Once delivered, the products ordered will become your property (provided they have been paid for in full) and your responsibility. Risk for loss and damage to products passes to you on delivery.

If you order products for delivery outside the United Kingdom, they may be subject to import duties and taxes; you will be responsible for these. We have no control over such charges and cannot advise you as to what any such charges may be. Your local customs office should be able to assist. For deliveries outside the United Kingdom you will be considered to be the importer and it is your responsibility to comply with all laws and regulations of the country to which the products are to be delivered. Cross-border deliveries may be opened and inspected by customs authorities.

We are not liable for delays to deliveries which are outside our control.